Each definition below is written to stand alone. Nothing here requires reading anything else on this page, and nothing is defined using a term that is itself undefined.
Branded traffic
Visits from people who searched the company name. Branded traffic is not customer acquisition: those visitors already knew the business existed. Excluding it from a traffic figure gives the number that actually matters, and for many established companies what remains is close to zero.
Keyword cannibalization
When several pages on one website compete for the same search term. Search engines cannot determine which page answers the query, so they rank all of them weakly rather than one strongly. It is one of the most common and most correctable causes of poor rankings on established sites.
Keyword difficulty
A score, usually 0 to 100, estimating how hard it is to rank on the first page for a term. It is derived largely from the strength of the pages currently ranking. Difficulty below 20 generally means the positions are held by weak or unoptimised pages rather than by strong competitors.
Entity resolution
The process by which a search engine or AI system determines which specific organisation a name refers to, where it operates and what it does. Businesses in cities with shared place names, or with generic company names, frequently fail to resolve cleanly, which prevents local search intent from reaching them.
AI Overview
The answer block Google generates above conventional search results for some queries. It names entities and cites sources. Appearing in it is binary: a company is either in the answer or absent, with no equivalent of position two.
AI visibility
The extent to which AI answer engines mention and cite a business when users ask questions in its category. Measured by mention count, citation count, which specific pages are cited, and the proportion of relevant prompts on which a company appears.
Generative engine optimisation
Abbreviated GEO. The practice of structuring content so it is likely to be quoted in AI-generated answers. In practice it overlaps almost entirely with conventional search optimisation, because AI systems predominantly cite pages that already rank well.
Answer engine optimisation
Abbreviated AEO. Used interchangeably with generative engine optimisation. Both describe writing pages that answer questions directly and are structured so a machine can extract a correct, self-contained passage.
Cited source
A page an AI system draws on when composing an answer. In many industrial and local categories, the most-cited sources for a company are third-party directories and review profiles rather than the company’s own website, which changes what corrective work is required.
Share of voice
The proportion of visibility a company holds across a defined set of search terms, relative to its competitors. It is more useful than raw traffic because it measures position within a market rather than an absolute figure with no context.
Schema markup
Structured data added to a page in a machine-readable format, usually JSON-LD, stating what the page is about. It allows search engines and AI systems to identify an organisation, a service, a location or a set of questions and answers without inferring them from prose.
Local pack
The block of business listings Google displays above organic results for queries with local intent. It is drawn from business profiles rather than websites, which means a company can rank organically and still be absent from it.
Referring domain
A distinct website linking to yours. Referring domain count is a better measure of authority than raw backlink count, because a hundred links from one site carry far less weight than one link each from a hundred sites.
Authority score
A third-party estimate of a domain’s overall strength, generally on a 0 to 100 scale, derived from its link profile and traffic. It is a useful comparator but a weak predictor of performance in low-competition categories, where published page count matters more.
Crawl access
Whether automated systems are permitted to read a site, controlled through the robots.txt file. Blocking AI crawlers such as GPTBot or ClaudeBot prevents a business appearing in AI answers regardless of how well its pages are written.
Commercial intent
A signal that a searcher is looking to buy rather than to learn. Cost per click is the most reliable available proxy: advertisers do not sustain high bids on traffic that does not convert, so a high cost per click on a low-difficulty term indicates value that nobody has claimed organically.